Data/Information Security Policy
This Data/Information Security Policy explains how Happy Leads Ltd protects personal data, business information, systems, and digital assets from unauthorised access, loss, misuse, alteration, or disclosure.
The policy supports our wider data protection, privacy, compliance, and operational security responsibilities. It applies to information handled through our websites, landing pages, marketing campaigns, partner networks, communication channels, and internal business systems.
This policy applies to all employees, contractors, service providers, and partners who access, process, store, transmit, or otherwise handle information on behalf of Happy Leads Ltd.
It covers personal data, lead information, campaign records, partner data, business documents, system credentials, communication records, and any other confidential or commercially sensitive information.
Our security objectives are to preserve the confidentiality, integrity, and availability of information. We aim to ensure that data is accessed only by authorised persons, remains accurate and complete, and is available when needed for legitimate business purposes.
We also seek to reduce the risk of data breaches, unauthorised disclosure, fraud, service disruption, and accidental or unlawful loss of information.
Happy Leads Ltd maintains responsibility for ensuring that appropriate security controls are implemented and reviewed. Management is responsible for promoting secure working practices and ensuring that staff understand their obligations when handling information.
All personnel who handle information are expected to follow this policy, protect access credentials, report security concerns promptly, and use company systems and data only for authorised business purposes.
Access to personal data and business information is restricted to authorised individuals who require access for legitimate operational, compliance, or service delivery purposes.
User access is granted based on role and business need. Access rights are reviewed where appropriate and may be amended or removed when a role changes, a contract ends, or access is no longer required.
Passwords and authentication credentials must be kept confidential and must not be shared. Where available and appropriate, additional authentication controls may be used to protect accounts and systems.
Information must be collected, stored, used, and shared only for lawful and authorised purposes. Personal data should be limited to what is necessary for the relevant campaign, service, compliance requirement, or business activity.
Data is stored using systems and processes designed to reduce the risk of unauthorised access, accidental loss, or inappropriate disclosure. Where information is no longer required, it is deleted, anonymised, or securely disposed of in accordance with applicable retention requirements.
Personal data and confidential information may only be shared with authorised recipients, including approved partners and service providers, where there is a lawful basis and appropriate business reason to do so.
Where data is shared with third parties, we take reasonable steps to ensure that those parties apply suitable security, confidentiality, and data protection standards. Data transfers should be carried out using appropriate secure methods wherever practical.
We use technical and organisational measures designed to protect systems and information from unauthorised access, misuse, or disruption. These may include access restrictions, secure hosting arrangements, encryption where appropriate, malware protection, monitoring, backups, and system maintenance.
Security controls are reviewed and updated where necessary to reflect business needs, technical risks, legal requirements, and changes to the services we operate.
Personnel who handle data are expected to understand the importance of confidentiality, data protection, and secure information handling. Staff may receive training, guidance, or instructions relevant to their role and level of access.
Confidential information must not be disclosed to unauthorised persons and must only be used for legitimate business purposes.
Any suspected or actual security incident, data breach, unauthorised access, loss of information, or system compromise must be reported promptly so that it can be assessed and managed.
We investigate security incidents, take appropriate steps to contain and resolve them, and where required, notify affected individuals, partners, regulators, or other relevant parties in accordance with applicable legal obligations.
Where we use third-party providers to support our websites, communications, hosting, marketing, analytics, data processing, or business operations, we expect those providers to maintain appropriate technical and organisational safeguards.
We may review provider arrangements where appropriate and require contractual commitments relating to confidentiality, security, lawful processing, and data protection compliance.
We review our information security practices periodically and update this policy where necessary to reflect changes in technology, business operations, legal requirements, or security risks.
Security controls and internal procedures may be amended at any time to strengthen protection, improve resilience, or address identified risks.
If you have any questions about this Data/Information Security Policy or how we protect information, please contact us:
Happy Leads Ltd
Email: happyleadsuk@gmail.com
Telephone: 0113 460 1957